Frequently Asked Questions:

If you did not find the answer in the FAQs, we will be more than happy serving you by contacting us through the Live Chat or calling the customer service.


What is eFoodStation?

eFoodStation is an online food ordering platform that allows you to place an order with over 100+ restaurants in Saudi Arabia. You can place your order in 3 simple steps.

(i) Select your city & delivery area

(ii) Pick a restaurant or a choice of cuisine

(iii) Place your order


Do you have a mobile friendly website?

Yes, you will be directed to the mobile version when you access through your smartphone.


Do you have a mobile app?

Yes we do! currently we do have an app for iOS & Android, type "eFoodStation App" in the search bar of the App store or Play store.


Do you charge for the service or delivery services?

eFoodStation doesn't provide the delivery, any delivery fees is taken by the restaurants or third party (delivery guy). Also We don’t have any charges for eFoodStation services. Billing is at actual restaurant prices.


Do I need to register to place an order?

Yes. To complete an order you need to enter a valid phone number, email ID and delivery address.


How can I track my order status?

You can track your order status by going to order status page after you have placed the order. you can also track it through our mobile app by clicking on the order history section.


What are eFoodStation working hours?

We are open between 9am and 2am throughout the year. However, delivery time depends on the restaurants.

To enable a 24x7 food ordering service, you can place and schedule an order for delivery during our operating hours.


Is eFoodStation a delivery company?

No. we are the one stop destination for online food ordering. Instead of calling the restaurants, we do transfer your order to the restaurants through the internet. We enable you to order your favorite cuisine from different restaurants and make sure the food delivered to your doorstep. We simplify your food selection by bringing together leading restaurants in your city.


Where is eFoodStation offices?

We have offices in Jubail, Qatif, & Riyadh


How do you accept payments?

We accept online Payment via Credit Card and Cash On Delivery.



The site is not opening on my computer/laptop. What could be the reason?

One of the reasons could be "browser incompatibility" to certain browsers. Our website currently doesn't support Internet Explorer (IE) 6.0 and lower versions.

Recommended browsers are IE8, IE9, Mozilla Firefox, Safari and Chrome.

Subscribe to our newsletter